When Scaling Services, Replicate Value: The Connections Health Solutions Case Study

The process for analyzing service line feasibility and developing new services can be daunting, but it is a cornerstone of the growth many provider organizations need to remain competitive and sustainable in today’s market. An important part of that process is determining how to replicate a successful service model in new markets. (For a more complete look at how to grow service lines, check out No More Business As Usual: A Strategic Framework For Maximizing Service Line Revenue).

The key to successfully expanding a service line into a new market is knowing how to preserve the core elements that . . .