Workforce Strategy #7: Leverage The Power Of Volunteers – For Non-Profits

Volunteers are often defined as an “unpaid workforce.” There is tremendous untapped potential to build a volunteer corps—engaging consumers and family members, retirees, students, and members of the local community in a range of activities—peer support, marketing, referral development, fundraising, mentoring for clinical professionals, customer service, social service referrals and care coordination support, administrative work, technology support, transportation, and more. But recruiting and maximizing the contributions of volunteer contributions doesn’t happen without a plan. Finding volunteers with the right skillsets, giving them opportunities to contribute in a meaningful way, and keeping them engaged takes careful management.

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