Last week, we wrapped up the annual OPEN MINDS Performance Management Institute, in Clearwater Beach, Florida where we spent the week taking a deep dive into the changing landscape of performance and its link to value-based reimbursement. (For more from the event, check out OPEN MINDS' coverage on Twitter @openmindscircle – #OMPerformance.)

One of my big takeaways from the many discussions I had at the event is that the current landscape is creating a new role for chief financial officers (CFO). Best practice strategy development and planning for sustainability require robust internal performance metrics—and benchmarks to customer expectations and . . .

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