How Do You Engage Employees & Improve Performance?

There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.
– Jack Welch, former CEO of GE
That quote from Jack Welch hits on the big three performance indicators for most organizations – customer satisfaction, financial sustainability, and employee engagement. While we often discuss the essentials when it comes to meeting the needs of your . . .