Making Performance Real
Health and human service provider organizations need a performance-driven culture to successfully navigate the move to a competitive, value-driven market. As Monica E. Oss discussed last week in The Business Model Transition To Value-Based Care, having the data is not enough. To make the change, your organization needs to change based on that data – it needs a performance-driven culture.
What does that mean? A performance-driven culture is about creating visible metrics of performance through an automated reporting process. And these metrics need to be presented in routinely in a way that they are actionable in . . .