Tech To Engage Consumers: Innovators Who Are Making It Work

Today we kicked off The 2016 OPEN MINDS Technology and Informatics Institute here in Washington, D.C. After attending a day of exciting sessions, one theme stands out: technology only works if consumers are engaged and actually want to use it. The real challenge is finding the technologies that consumers want, and that also give payer and provider organizations a return on investment through better outcomes or lower costs.

During the session Innovations In Consumer Technology: How To Use Tech To Increase Engagement & Improve Satisfaction, led by my colleague and OPEN MINDS senior associate Ken Carr, we heard from . . .