By Athena Mandros

Today we kicked off The 2016 OPEN MINDS Technology and Informatics Institute here in Washington, D.C. After attending a day of exciting sessions, one theme stands out: technology only works if consumers are engaged and actually want to use it. The real challenge is finding the technologies that consumers want, and that also give payer and provider organizations a return on investment through better outcomes or lower costs. During the session Innovations In Consumer Technology: How To Use Tech To Increase Engagement & Improve Satisfaction, led by my colleague and OPEN MINDS senior associate Ken Carr, we heard from three organizations that…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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