By Sarah C. Threnhauser

There is change in the long-term services and supports (LTSS) market and to get a better view of what that change looks like, I sat down a couple weeks ago with Leigh Davison, Staff Vice President, Medicaid and LTSS Specialty Organization, Anthem (see LTSS Drives Whole Person Care Strategies). For executives interested in LTSS opportunities with health plans, she spoke of four key ingredients to those relationships—investments in whole person care, technology evolution, partnership development, and adaptability in those partnerships. But are there strategic elements that are necessary to make those relationships possible? I think so. A recent analysis by…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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