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This presentation was delivered on February 13, 2020 at The 2020 OPEN MINDS Performance Management Institute. In the presentation, the speakers discussed how payers are designing and implementing centers of excellence (COEs) tied to behavioral health conditions including reimbursement approaches, selection criteria, impact on consumer quality outcomes, and health care cost savings; and discussed the experiences of provider organizations that have earned COE status including best practices and lessons learned. The presentation speakers included: Deborah Adler, Senior Associate, OPEN MINDS Erin Boyd, Behavioral Network Strategy, Solutions & Program Director, Cigna Pablo McCabe, LCSW, Director, National & Strategic Accounts Team, Hazelden . . .

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