In the past we’ve written about the importance of consumer engagement in treatment. Consumers who are engaged are likely to have better outcomes and have lower costs. One way to improve consumer engagement is the use of technology. Technology can make it easier to help consumers maintain appointments, take an active role in their care, and receive education (see In Health Care Tech Investments, Keep Consumers Part Of The Equation and Making Consumer Engagement A Reality). At the Hazelden Betty Ford Foundation, they have incorporated technology into their addiction treatment programs to support in-person treatment and ongoing recovery . . .

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