An Expanded Referral Program – The Cigna Collaborative Care Model

One of the emerging trends in the delivery of primary care is to incorporate a more robust referral system for behavioral health services. At The 2019 OPEN MINDS Performance Management Institute, I had the opportunity to learn how one organization made integration work by incorporating a "referral program on steroids," as it was referred to during the session,  Implementing A New Model Of Integration: The Cigna Collaborative Care Model, led by Richard Louis, III, Director of Development – Behavior & Addiction Medicine, Southern California Healthcare Systems, Inc., & Advisory Board Member, OPEN MINDS.

The session featured Erin Boyd, Behavioral Network Program . . .