Getting More From Your Current Contracts & Clients: Revenue Maximization Strategies Focused on Improved Billing & Collections

May 14-15, 2009 This presentation was given at The 2009 OPEN MINDS Strategic Planning Institute in Palm Beach Gardens, Florida. In today's behavioral health and social service market, most provider organizations are struggling with both how to decrease expenses and to increase the financial resources that are available for program development and service delivery. One often overlooked way to accomplish this is to improve the collection rate for the services that are rendered. It is not uncommon for organizations in our field to have collection rates of only 80% (effectively a bad debt ratio of 20%), meaning that . . .