Building Better Human Service Systems: Integrating Services for Income Support and Related Programs

June 2003 By Mark Ragan, Rockefeller Institute of Government Building Better Human Service Systems: Integrating Services for Income Support and Related Programs Five years ago, a group of experts began a Working Seminar organized under the auspices of the U.S. General Accounting Office and the Rockefeller Institute to study management systems for human services. Originally focused on technology and how computers can link and track human services for needy families, the seminar ultimately branched out to consider broader structural and operational reforms of human service systems. Since then, other groups and experts have joined in what is now a . . .