Frequent Users of Health Services Initiative: Final Evaluation Report

August 8, 2008 A study was prepared for The California Endowment and the California HealthCare Foundation for their project entitled The Frequent Users of Health Services Initiative. This study was to aid in launching an initiative for those who make frequent emergency department visits. This would help to relieve pressure on overburdened systems and promote more effective use of resources. In the first year of the program's implementation, the use of emergency department decreased by 30%; hospital charges decreased by 17%. By the second year, utilization decreased over 60 . . .