Improving the Effectiveness of Case Management Through the Deployment of Informatics

October 30th, 2009 Behavioral health case managers coordinate service delivery and ensure continuity and integration of services. To do their job, case managers need mobility. They need easy access to data, case management plans and documentation devices. Presenting at the 2008 Institute for Behavioral Health Informatics, R. Scott Graham, Consultant, Criterion Health, Inc., shared a low-tech solution to improve case managers' effectiveness . . .