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Lokken, Tetzloff, et al., v. UnitedHealth Group, et al.

On November 14, 2023, the U.S. District Court in the District of Minnesota published this class-action complaint and demand for jury trial in the case of Lokken, Tetzloff, et al., v. UnitedHealth Group, et al. The complaint alleges that the defendants make prior authorization decisions based on recommendations from a flawed artificial intelligence (AI) or machine learning algorithm cannot be used alone to deny coverage of care . . .

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