Technical Assistance Report for the State of Oregon Department of Human Services

December 2006 Technical Assistance Report for the State of Oregon Department of Human Services This report issued by the National Child Welfare Resource Center for Organizational Improvement was conducted at the request of the Oregon Department of Human Services (DHS) to evaluate the agency's progress following reform efforts begun in 2004. The researchers found that child welfare caseworkers and supervisors still feel overwhelmed by their caseloads and the associated administrative demands. The researchers conducted a survey of 687 Oregon DHS employees in offices statewide. The survey revealed that caseworkers held the following opinions: Administrative and documentation tasks interfered with . . .