White Paper Available Free Of Charge, Courtesy Of the TenEleven Group


Telehealth is gaining traction as a result of COVID-19, but the convenience of this type of service means that it is likely to stick around permanently. Up to 97 percent of patients dislike waiting for in-person appointments, and only 16 percent of patients would prefer visiting the emergency room instead of choosing a Telehealth option.

This white paper provides background information on telehealth and telehealth billing, explores how a mental or behavioral health agency can start providing telehealth services, and applies the information learned to the current COVID-19 crisis.

This white paper has been provided to OPEN MINDS readers free of charge by TenEleven Group.

About TenEleven Group

TenEleven Group, LLC is a software and services company focused on providing solutions for health and human service agencies to manage their end-to-end business processes from intake to outcomes. Our commitment to our customers is to provide the guidance and technology support necessary to thrive in a performance-based payment system. Thousands of users in hundreds of offices use electronic Clinical Record (eCRâ„¢) to manage a variety of behavioral health service types such as Inpatient, Outpatient, Home and Community Based Services and more. Learn more about TenEleven Group, LLC.

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