Perspectives On Digital Engagement In Behavioral Health: Findings From A National Provider Survey

What Providers Are Saying About Digital Engagement in Behavioral Health

Despite increased investment in patient portals, digital tools, and EHR-enabled platforms, many behavioral health organizations continue to struggle with engagement. Challenges are especially pronounced at the front door, between visits, and after formal treatment ends.

To better understand where digital engagement is breaking down and where the greatest opportunities exist, Cantata Health Solutions and OPEN MINDS conducted a national survey of behavioral health provider organizations. The findings reveal a significant disconnect between available digital infrastructure and how individuals actually access, engage with, and remain connected to care.

This report . . .