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Market Intelligence Resource | May 5, 2025

Veterans’ Community Care: VA Needs Improved Oversight Of Behavioral Health Medical Records & Provider Training

In May 2025, the U.S. Government Accountability Office (GAO) published a report on data from the Department of Veterans Affairs (VA) on its behavioral health referrals from fiscal years 2021 through 2023 and community providers’ completion of core trainings. GAO reviewed VA’s medical record exchange guidance, and interviewed VA officials, staff from five VA medical centers, and representatives from three veteran service organizations . . .

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