Veterans Health Administration – Interim Report: Review Of Patient Wait Times, Scheduling Practices, And Alleged Patient Deaths At The Phoenix Health Care System

In May 2014, the Veterans Health Administration (VHA) Office of Inspector General (OIG) released an interim report on its ongoing review of the Phoenix Health Care System (HCS) and allegations of delays in access to VA medical care and preventable veteran deaths. The report identifies the allegations substantiated to date, and provides recommendations that VA should implement immediately. The report addresses two questions: (1) Did the facility’s electronic wait list (EWL) purposely omit the names of veterans waiting for care and, if so, at whose direction?; and (2) Were the deaths of any of these veterans related to delays . . .