A reader response to OPEN MINDS Chief Executive Officer Monica E. Oss' Executive Briefing, Person-Centered Care Requires More Than Good Intentions: Over the past month, I felt the need to put into words what my family and I recently experienced in our efforts to influence my adult son to seek addictions treatment. Your article motivated me to do just that. I was struck by your statements, “but many times, these intentions do not have the benefit of organizational processes . . .
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