Whole Person Care Promising Practices: A Roadmap For Enhanced Care Management & In Lieu Of Services

In December 2020, California’s Department of Health Care Services (DHCS) established the Whole Person Care (WPC) Pilot Program through its Medi-Cal 2020 Section 1115 waiver, effective January 1, 2016 – December 31, 20201, with the goal of better coordinating health, behavioral health, and social services in a “whole person” approach for Medi-Cal beneficiaries who are high users of multiple health care systems and have poor health outcomes . . .