Inside The Psychological Patient Journey: What The Research Reveals About Why People Delay Care — & What Happens When Access Is Built Around It is starting in

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Social Services

The social service market is defined as supports and services related to the social determinants of health such as poverty, food insecurity, lack of education, racism, discrimination, environment, and community conditions. Addressing social determinants of health has become a common strategic conversation in a market focused on whole person care and the value equation. Payers and health plans are taking a more structured approach to addressing social support needs and this opens new possibilities for managers of organizations that provide social support programs that have typically been excluded from health care financing arrangements.


About half of adults ages 19 to 64 who were enrolled in Medicaid and/or received Supplemental Nutrition Assistance Program (SNAP) benefits during 2024 had worked full-time (at least 35 hours per week) at some point during the year. Of the 28 million Medicaid beneficiaries ages 19 to 64, 13.8 million worked at some point during 2024. Among the 20 million living in a household receiving SNAP benefits, 10.6 million worked at some point during 2024.… Read