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Health Care System

The United States health care system encompasses a mixture of private and public entities that are either non-profit or for-profit. Health care coverage may be financed through federal and state government programs or can be purchased through the health insurance marketplace. In contrast, a smaller proportion of the U.S. population is uninsured. The resulting effects of a decentralized system has led to considerable challenges for provider organizations—including cost pressures, a push towards alternative payment models, and market consolidation. Despite these challenges, there are opportunities for provider organizations in reducing excess costs and utilization, particularly as payers look for innovative approaches that can demonstrate a return-on-investment in terms of cost and consumer outcomes.


After Medicare launched coverage of e-visits in early 2020, billed e-visits rose from less than 50 claims per 100,000 beneficiaries per month to peak at more than 700 claims per 100,000 per month in March and April. Billed e-visits declined steeply from April to June 2020, to about 200 claims per 100,000 beneficiaries per month. After June 2020 and through December 2022, Billed e-visits remained below 200 claims per 100,000 beneficiaries per month. These findings… Read