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Who We Are
OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs.
Our mission is to provide the payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

The Latest From OPEN MINDS
The Latest Executive Briefing

States continue to be challenged with serving their citizens with I/DD. The most recent data—State Of The States In Intellectual And Developmental Disabilities—shows total public spending grew 7% from 2021 to 2023. Eighty-three percent of this spending comes from Medicaid and 87% of those beneficiaries live in community settings with six or fewer people.
To address the increasing demand for services and related costs, states are taking different policy directions. The California Department of Health Care Services is developing a state plan amendment to move its ICF housing settings from waiver coverage to a state plan . . .
Want…Our Next Executive Education Event
- Kelsey Stavseth, Executive Director, Northeast Kingdom Human Services
- Josh Burke, Director of Emergency Services, Northeast Kingdom Human Services
Our Most Recent Market Intelligence
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Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence ReportMarket Intel Reports
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Transition To Work – Second SB 639 ReportMarket Intelligence Resources
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Children’s Home Of Jefferson: An OPEN MINDS Organizational ProfileOrganizational Profiles
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Deaf Respite By Advocates: An OPEN MINDS Program ProfileInnovative Program Profiles
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The Digital Transformation Plan: The OPEN MINDS Management Newsletter, November 2025The OPEN MINDS Management Newsletter, November 2025
Our Next Executive Institute

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Our Latest Industry News
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Medicare Updates Processing Of Telehealth Claims; Will Allow Provider Organizations To Resubmit Some FFS Telehealth Claims
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Joint Commission, Coalition For Health AI Focus On Working Toward Voluntary AI Certification
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Medicare Finalizes Behavioral Health Integration Add-On Codes For Advanced Primary Care Management
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Nebraska’s Licensed Behavioral Health Workforce Increased By 49% Between 2010 & 2024
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California Reports Progress Eliminating Subminimum Wage For Adults With I/DD
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What Our Clients Are Saying
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“OPEN MINDS is always in the conversation at OHEL. Our executive staff is always sharing the great content we get from you and it helps our strategic thinking.”CEO, OHEL Children’s Homes & Families
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“Keeping ourselves current with info from OPEN MINDS will be a key part of our success!”Chief Of Staff & Executive Communications, Vertava
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“This presentation was absolute 24k Gold and provided excellent information on planning during this uncertain time. Very helpful in taking in the larger picture of our future with helpful tips that are easily applied to agency policies and practices.”Employee, i2iCenter
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“I am ever so grateful for OPEN MINDS! I founded Friendship in the 70’s but until I met you, I had no mentor!”CEO/Founder, Friendship
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“Rarely a day goes by that I don’t forward something from OPEN MINDS to my staff.”Chief of Staff, Elwyn
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“Thanks for what you and your team are doing to help our industry manage through this by informing our perspectives. Can’t imagine trying to think strategically in the midst of so many moving parts without y’all.”CEO, Disability Services Provider Organization
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Chief Executive Office, Community Mental Health Center, Ohio
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“It’s the best one-stop-shop for information on the complex issues in health and human services. I no longer need my Google Alerts.”Marketing Executive, Medicaid Health Plan
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“I admire your savvy way of explaining our business changes and the bright and articulate way of breaking it down for the folks in the field.”Diana Carter Branham, MSW, LCSW, Grant-Blackford Mental Health Inc., Community Support Program
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“I just want to thank you for the great articles and information that I receive through OPEN MINDS. It is keeping me informed of what is going on in health care and helping me to expand my knowledge in my particular field. Just wanted to let you know that I am grateful.”Behavioral Health Professional, Mental Health Clinic, Indiana
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“OPEN MINDS has become our primary marketing resource for the behavioral health market. If it’s happened, happening, or going to happen… they know ALL about it! OPEN MINDS energized team members deliver objective data that will drive the evolution of management in behavioral health!”Sales & Marketing Director, Tech Company
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“Of all the newsletters I get, yours is the ONLY one I open every single time – no joke – even if it’s a topic that’s only tangential to my work, your info and insights are valuable.”Executive Director, Samaritan Counseling Center of the Northwest Suburbs
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“… through all my BH career, I have always appreciated what you created with OPEN MINDS. I have recommended it as the ‘go to’ resources so many times and it continues to improve as the trusted voice in our field.”Staff VP UM GBD BH, AmeriGroup RealSolutions
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Harbor Behavioral Health
































