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Who We Are
OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs.
Our mission is to provide the payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

The Latest From OPEN MINDS
The Latest Executive Briefing

Why do employees in behavioral health and human service organizations leave? Four reasons are most common—inadequate compensation for high job demands; negative experience with upper management and lack of supervisor support; concerns about quality of care; and lack of future career opportunities.
These were the findings of a recently published analysis of employee exit interviews at behavioral health provider organizations—Using Exit Surveys To Elicit Turnover Reasons Among Behavioral Health Employees For Organizational Intervention. But the exit interview data also revealed many strong reasons why employees stayed in their positions—before deciding to depart. The study concluded that employees . . .
…Our Next Executive Education Event
- Ben Rosen,
Senior Client Success Manager, Netsmart
- Hannah Barnhart,
Senior Client Strategy Executive, Netsmart
Our Most Recent Market Intelligence
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Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence ReportMarket Intel Reports
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Fact Sheet: Department Of Education & Department Of State International Education & Foreign Language Studies PartnershipMarket Intelligence Resources
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Children’s Home Of Jefferson: An OPEN MINDS Organizational ProfileOrganizational Profiles
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Deaf Respite By Advocates: An OPEN MINDS Program ProfileInnovative Program Profiles
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The Digital Transformation Plan: The OPEN MINDS Management Newsletter, November 2025The OPEN MINDS Management Newsletter, November 2025
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Our Latest Industry News
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Diagnosis Added To Some Medicare Advantage Enrollees’ Chart Review Record Led To Increased Federal Payments
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Framework Proposed To Align Health System SDOH Initiatives With EHR & Value-Based Models
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Kansas Audit Flags Issues In KanCare Oversight, MCO Claim Denial
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Risk For Hearing Loss Significantly Higher For Those With Type 2 Diabetes
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Survey Of Japanese Consumers Shows Openness To Using Robot Caregivers
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Individual memberships are free – and provide access to our executive briefings, executive roundtables, topical digests, and more.
Organizational memberships provide all employees with access to our complete range of resources.
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What Our Clients Are Saying
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“OPEN MINDS is always in the conversation at OHEL. Our executive staff is always sharing the great content we get from you and it helps our strategic thinking.”CEO, OHEL Children’s Homes & Families
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“Keeping ourselves current with info from OPEN MINDS will be a key part of our success!”Chief Of Staff & Executive Communications, Vertava
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“This presentation was absolute 24k Gold and provided excellent information on planning during this uncertain time. Very helpful in taking in the larger picture of our future with helpful tips that are easily applied to agency policies and practices.”Employee, i2iCenter
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“I am ever so grateful for OPEN MINDS! I founded Friendship in the 70’s but until I met you, I had no mentor!”CEO/Founder, Friendship
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“Rarely a day goes by that I don’t forward something from OPEN MINDS to my staff.”Chief of Staff, Elwyn
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“Thanks for what you and your team are doing to help our industry manage through this by informing our perspectives. Can’t imagine trying to think strategically in the midst of so many moving parts without y’all.”CEO, Disability Services Provider Organization
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Chief Executive Office, Community Mental Health Center, Ohio
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“It’s the best one-stop-shop for information on the complex issues in health and human services. I no longer need my Google Alerts.”Marketing Executive, Medicaid Health Plan
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“I admire your savvy way of explaining our business changes and the bright and articulate way of breaking it down for the folks in the field.”Diana Carter Branham, MSW, LCSW, Grant-Blackford Mental Health Inc., Community Support Program
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“I just want to thank you for the great articles and information that I receive through OPEN MINDS. It is keeping me informed of what is going on in health care and helping me to expand my knowledge in my particular field. Just wanted to let you know that I am grateful.”Behavioral Health Professional, Mental Health Clinic, Indiana
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“OPEN MINDS has become our primary marketing resource for the behavioral health market. If it’s happened, happening, or going to happen… they know ALL about it! OPEN MINDS energized team members deliver objective data that will drive the evolution of management in behavioral health!”Sales & Marketing Director, Tech Company
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“Of all the newsletters I get, yours is the ONLY one I open every single time – no joke – even if it’s a topic that’s only tangential to my work, your info and insights are valuable.”Executive Director, Samaritan Counseling Center of the Northwest Suburbs
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“… through all my BH career, I have always appreciated what you created with OPEN MINDS. I have recommended it as the ‘go to’ resources so many times and it continues to improve as the trusted voice in our field.”Staff VP UM GBD BH, AmeriGroup RealSolutions
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Harbor Behavioral Health
































