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Who We Are
OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs.
Our mission is to provide the payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

The Latest From OPEN MINDS
The Latest Executive Briefing

“Can we do better than the airlines?” That was the provocative question asked by Matthew O. Hurford, M.D., Chief Executive Officer of Community Care Behavioral Health (CCBH) and Vice President of Behavioral Health at University of Pittsburgh Medical Center (UPMC) Insurance Services, at the 2025 OPEN MINDS Executive Leadership Retreat, during his session, Collective Impact In Behavioral Health: Lessons From The Airline Industry.
Given the data, the answer is “not yet.” The U.S. spends more per capita on health care than any other country—at 17.6% of GDP in 2023 (see International Comparison Of Health Systems). But . . .
Want To Read More?…Our Next Executive Education Event
- Cindy Levi, Chief Executive Officer, Avita Community Partners
- Anne Campbell, Director of Information Systems, Avita Community Partners
- Don Reimer, Behavioral Health Crisis Center Director, Avita Community Partners
Our Most Recent Market Intelligence
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Largest Health Plans, By Estimated Enrollment Through December 2024: An OPEN MINDS Market Intelligence ReportMarket Intel Reports
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Arizona DES/DDD Division Operations Policy 3001 Family Members As Paid ProvidersMarket Intelligence Resources
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Children’s Home Of Jefferson: An OPEN MINDS Organizational ProfileOrganizational Profiles
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Deaf Respite By Advocates: An OPEN MINDS Program ProfileInnovative Program Profiles
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Meeting Chaos With An Affiliation Strategy: The OPEN MINDS Management Newsletter, October 2025The OPEN MINDS Management Newsletter, October 2025
Our Next Executive Institute
On-Demand Presentations
Our Latest Industry News
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Ohio Primary Care Professionals More Willing To Treat Type 2 Diabetes Than Opioid Use Disorder
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Delaware Fines UnitedHealthcare $450,000 For Mental Health Parity Penalties
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Massachusetts, Hawaii, New Hampshire, Rhode Island & District Of Columbia Have The Best Health Care System Performance In Commonwealth Fund Ranking
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5.5 Million U.S. Adults Were Under Correctional Supervision At Year-End 2023
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AI-Supported Health & Lifestyle Coaching Program Can Improve Outcomes For People Type 2 Diabetes
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Individual memberships are free – and provide access to our executive briefings, executive roundtables, topical digests, and more.
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What Our Clients Are Saying
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“OPEN MINDS is always in the conversation at OHEL. Our executive staff is always sharing the great content we get from you and it helps our strategic thinking.”CEO, OHEL Children’s Homes & Families
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“Keeping ourselves current with info from OPEN MINDS will be a key part of our success!”Chief Of Staff & Executive Communications, Vertava
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“This presentation was absolute 24k Gold and provided excellent information on planning during this uncertain time. Very helpful in taking in the larger picture of our future with helpful tips that are easily applied to agency policies and practices.”Employee, i2iCenter
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“I am ever so grateful for OPEN MINDS! I founded Friendship in the 70’s but until I met you, I had no mentor!”CEO/Founder, Friendship
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“Rarely a day goes by that I don’t forward something from OPEN MINDS to my staff.”Chief of Staff, Elwyn
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“Thanks for what you and your team are doing to help our industry manage through this by informing our perspectives. Can’t imagine trying to think strategically in the midst of so many moving parts without y’all.”CEO, Disability Services Provider Organization
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Chief Executive Office, Community Mental Health Center, Ohio
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“It’s the best one-stop-shop for information on the complex issues in health and human services. I no longer need my Google Alerts.”Marketing Executive, Medicaid Health Plan
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“I admire your savvy way of explaining our business changes and the bright and articulate way of breaking it down for the folks in the field.”Diana Carter Branham, MSW, LCSW, Grant-Blackford Mental Health Inc., Community Support Program
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“I just want to thank you for the great articles and information that I receive through OPEN MINDS. It is keeping me informed of what is going on in health care and helping me to expand my knowledge in my particular field. Just wanted to let you know that I am grateful.”Behavioral Health Professional, Mental Health Clinic, Indiana
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“OPEN MINDS has become our primary marketing resource for the behavioral health market. If it’s happened, happening, or going to happen… they know ALL about it! OPEN MINDS energized team members deliver objective data that will drive the evolution of management in behavioral health!”Sales & Marketing Director, Tech Company
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“Of all the newsletters I get, yours is the ONLY one I open every single time – no joke – even if it’s a topic that’s only tangential to my work, your info and insights are valuable.”Executive Director, Samaritan Counseling Center of the Northwest Suburbs
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“… through all my BH career, I have always appreciated what you created with OPEN MINDS. I have recommended it as the ‘go to’ resources so many times and it continues to improve as the trusted voice in our field.”Staff VP UM GBD BH, AmeriGroup RealSolutions
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Harbor Behavioral Health