Richmond Behavioral Health Authority Selects Netsmart CareFabric Platform To Replace Cocentrix Profiler EHR
GETTYSBURG, PA (August 13, 2023) — The Richmond Behavioral Health Authority (RBHA) in Virginia selected the Netsmart CareFabric® electronic health record (EHR) and care management platform, which will replace its current system CoCENTRIX Pro-Filer EHR, which went live in May 2013. The CoCENTRIX Pro-Filer and Coordinated Care Platform was acquired by Harris’ Healthcare Group in 2016. Netsmart was selected by RBHA following a competitive procurement in 2022 to meet the needs of RBHA’s growing staff, programs, new service lines and evolving payment models.
Through this partnership, RBHA will be able to leverage advanced technology to deliver integrated, coordinated care to the nearly 13,000 individuals served annually as they continue to expand their services.
- RBHA will soon implement the next generation of myAvatar™, an EHR purpose built for behavioral health that offers a recovery-focused suite of solutions leveraging real-time analytics and clinical decision support to drive value-based care. Equipped with a modern interface for clinical and billing workflows, the organization will benefit from a superior user experience, higher levels of clinician satisfaction and enhanced staff efficiency.
- Additionally, RBHA will utilize tools including dynamic reporting and key performance indicators (KPIs), interoperability and artificial intelligence that will increase collaboration across the organization. Clinicians will have simplified dashboards, easily accessible client information and new features that will enhance documentation, which will put more time into their day.
“The platform provides a comprehensive solution tailored specifically for Virginia’s state reporting and federal CCBHC reporting requirements, offering a seamless out-of-the-box experience,” noted Travis Tucker, Clinical Informatics Program Manager, RBHA. “The vast library of shared assessments, screening tools and forms will significantly help reduce our development time, while the flexibility to customize screens based on our needs will optimize workflow efficiency. We are eager to begin working with the Netsmart team on our implementation journey, as we anticipate a successful Go-Live in the upcoming fall of 2024!”
RBHA, established in July 1996, is the only behavioral health authority (BHA) in the state of Virginia. It is responsible for providing mental health, intellectual disabilities, and substance abuse and prevention services to the citizens of the City of Richmond. Services are provided directly by RBHA staff and through contracts with private providers in the community. In FY2019, RBHA provided critical behavioral and primary medical services to nearly 13,000 individuals. Approximately 30% of RBHA consumers have no Medicaid, insurance, or other means of paying for vital services. Funding is received through fees from consumers, the Commonwealth of Virginia, local and state grants, and the City of Richmond.
RBHA also serves as the fiscal and administrative agent for an array of programs that serve all seven Community Services Boards in the central Virginia region. The participating CSBs in Region 4 are Chesterfield, Crossroads (Farmville area), District 19 (Petersburg area), Goochland-Powhatan, Hanover, Henrico Area, and the RBHA.
About Netsmart
Netsmart, a leading provider of Software as a Service (SaaS) technology and services solutions, designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in the human services and post-acute care (which comprises home care and hospice and senior living) markets. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.
By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.
For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,500 associates work hand-in-hand with our 680,000+ users at our clients across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative. Learn more about how Netsmart is changing the face of healthcare today at www.ntst.com.