NCQA Releases Standards For Virtual Primary Care & Urgent Care Accreditation

On August 1, 2024, the National Committee for Quality Assurance (NCQA) released accreditation standards for Virtual Primary Care and Urgent Care. The standards address the structural components of virtual care delivery, such as care coordination between clinical professionals and care settings, tracking outcomes, and identifying gaps and opportunities to improve.

The standards are intended for both hybrid and virtual-first entities. The Virtual Care Accreditation is for organizations that offer virtual primary care and virtual urgent care services. Organizations can pursue accreditation for primary care or urgent care, or can pursue simultaneous accreditation for both.

In November 2023, NCQA launched . . .