Re-Engineering Revenue Cycle Management To Drive Strategy is starting in

OPEN MINDS Management Newsletter

Learn about new business models and the latest management best practices in our monthly, how-to guides on trending issues. Knowing the market—and knowing how to manage your way to success in that market—are two different issues. For thirty years, we have shared our field-tested models developed by our senior advisors and case studies that illustrate the challenges and tips for success.

January 2025 Issue
Next Generation Workforce Recruiting & Retention Best Practices:
The OPEN MINDS Management Newsletter, January 2025
Recruiting 2.0

Attracting the best team members is a challenge for most executives—whether in the health care field or not. And executive teams spend a lot of time and money on recruiting—from front-line staff to the C-suite. The question is, what is the “best practice” in attracting the best workforce? A recent Forbes resource, Workplace Trends For 2025: Attracting


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How To Overcome Workforce Shortages: Five Strategies For Staff Recruitment & Retention

To stay competitive in the fight for a limited health and human service workforce provider organization executive teams must consider incorporating talent management and related strategies into their organizational strategic plan. This means actively implementing a comprehensive approach to recruit, develop, and retain high-performing employees within an organization.

I recommend five strategies to tackle the


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Staff Retention, Career Advancement & Employee Passion: The Devereux Advanced Behavioral Health Case Study

Workforce challenges faced by specialty provider organizations—employee shortages, burnout, staffing costs, and workflow issues—are all too common in the health and human services industry. The potential solutions are many: investments in integrated care, peer support workers, technology, and telehealth. But the fundamental issue is that organizations do not have enough employees, they cannot retain the


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Performance-Based Compensation Above Market Rates

Therapist and social worker compensation is not great (see Occupational Outlook Handbook). In large part, the pay problem is caused by lower reimbursement rates from insurance companies and linked to a shortage of qualified mental health workers—making recruitment and retention a big (and reoccurring) challenge facing health and human services executives.

One way to pay


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