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This web briefing was delivered by Tim Snyder, Executive Vice President, OPEN MINDS, on April 30, 2020 as part of The OPEN MINDS Executive Blueprint For Crisis Management – Building Organizational Sustainability & Success In A Disrupted Market series. In the web briefing, Mr. Snyder discussed modifying your web presence and performance to drive volume in virtual services; using social media for referrals, testimonials, and consumer engagement; targeting the right audience in the right voice; and designing your on-line presence for ADA compliance . . .

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