Dismantling Silos: An I/DD Non-Profit’s Journey In Fostering A Person-Centered Approach For Achieving Integrated Care

This presentation took place at The 2025;OPEN MINDS;Performance Management Institute during The 2025 OPEN MINDS Whole Person Care Summit. Attendees heard from Jennifer Riha, Chief Strategy Officer and Katie Babcock, MHA, Director Of Healthcare Operations of I Am Boundless. They guided attendees through understanding the importance of Key Performance Indicators (KPIs) in measuring the success of integrated care,;recognizing the value of consumer choice in shaping personalized care plans and;exploring the benefits of collaborative care models that bring together diverse disciplines under one roof.

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