Assessing & Improving Staff Productivity: A Model for Addressing Performance Issues

Presentation by M. Colleen Elmer, M.B.A., M.S.W., LCSW, executive vice president and senior associate of OPEN MINDS from The 2008 Best Management Practices Institute, held on February 7 & 8, 2008 in Fort Lauderdale, Florida. Productivity is a big issue in an era of declining rates and rising salaries and benefit costs. How do you measure productivity? Can you manage productivity standards and should you compensate based on productivity? Defining Productivity and Production Benchmarks Measuring Productivity: Steps in the Process & Models Using Productivity Measures in the Supervision Process The Question of Production-Based Compensation . . .