More Than 16 Million 988 Crisis Line Calls Logged Since Launch In July 2022 

Nationally, the 988 Suicide and Crisis Line was contacted more than 16 million times between its July 1, 2022, launch date and December 31, 2024, with 11.0% of the contacts rerouted to the Veterans Crisis Line, according to a recent study. The researchers found that the gap between emergency room visits for mental health crisis and the number of 988 contacts in past-year data suggests opportunities to increase 988 usage. The past-year 988 contact rate was less than half that of the rate of adult emergency department visits that include a mental health diagnosis, according to the . . .