Technology’s Role In Advancing Outcomes & Reducing The Cost Of Care For The SMI Population is starting in

New York Implements ‘AI Companion’ Law, Requires User Safeguards

Effective November 5, 2025, companies that provide artificial intelligence (AI) applications that function as a “companion” to New Yorkers must implement new safeguards and safety measures for users. Companies must also provide users with resources to seek assistance for mental health crises. The details were highlighted in a published open letter from Gov. Kathy Hochul to companies that provide AI companions, such as ChatGPT. An AI companion is designed to simulate human relationships with users and can pose as a friend or a romantic partner.

The letter stated the required safeguards include:

Safety protocols for crisis intervention: AI applications must . . .

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