Included Health Expands Platform With AI Assistant To Improve Communications With Clinical Professionals

Included Health, which provides a virtual and in-person care coordination and system navigation platform, launched Dot by Included Health, an artificial intelligence (AI) assistant. Dot will provide secure access to individuals’ medical history, claims, and benefits, and will facilitate connections to nationwide clinical care teams. Over the past year, Dot has been refined and scaled with some of the nation’s largest employers.

Dot by Included Health operates on a foundation that draws actionable intelligence and integrated resources from across the health care ecosystem:

Integrated data–Powered by claims data, benefits and coverage information, systemwide utilization and cost patterns . . .