Bamboo Health To Host Executive Webinar On How One State Achieved 98% Faster Referral Response With Integrated Data & Coordination Tools
BOSTON, MA. (May 2, 2026) — Bamboo Health, a leader in coordinated care across health systems, will present How One State Achieved 98% Faster Referral Response With Integrated Data & Coordination Tools, a free webinar hosted by OPEN MINDS on May 12, 2026, at 2:00 PM ET. Featuring an industry expert at Delaware Division of Substance Abuse (DSAMH), this session will equip care leaders to move from siloed data environments to a connected, collaborative ecosystem.
“Providers and health plans are expected to deliver high quality outcomes sometimes with limited resources.” said Deanne Cornette, Senior Associate at OPEN MINDS. “Having a dedicated data sharing and interoperability approach improves outcomes while at the same time reducing workload because of more effective care the first time.”
When referrals rely on phone calls, faxes and disconnected systems, individuals seeking behavioral health treatment can fall through the cracks. DSAMH faced this challenge head-on—transforming their fragmented systems use into a more connected, coordinated approach with interoperable data and real-time visibility.
This webinar will explore how cross-agency data sharing and innovative technology implementations can reduce duplication, close service gaps, and improve outcomes for high-need, high-cost populations.
Attendees will gain strategic insights into:
- Tangible, best practice approaches to governance decision-making
- Privacy and implementation considerations when supporting whole person care
- An executive-level roadmap for building interoperable systems that support coordinated, countywide care
Register here: https://openminds.com/event/using-data-interoperability-to-support-coordinated-care/
Featured Speakers:
Michelle Singletary-Twyman
Director of Operations | Delaware Division of Substance Abuse and Mental Health
Michelle Singletary-Twyman, is the Director of Operations at Delaware Division of Substance Abuse and Mental Health (DSAMH) and executive sponsor for DTRN360/Bamboo Intelligence Hub™, a care coordination platform for behavioral health. She joined DSAMH in 2020 as the Chief of Community Mental Health, and in 2021, she was subsequently promoted to Deputy Director. Most recently she moved into the role as Director of Operations May 2023 managing multiple IT projects. She also has a long, rich and successful history as a registered nurse in the behavioral health field too. Michelle has spent 20+ years in the private sector as the Director of Medical Services for residential programs in Delaware (DE) and New Jersey. She also worked in private psychiatric hospitals in Pennsylvania and in DE as the Chief Nursing Officer and as the Director of Performance Improvement and Risk Management. Prior to becoming a State of Delaware employee, she ran a crisis response center in West Philadelphia.
Lisa Johnson
Principal, Founder | HEALTHe Insights Consulting
Lisa Johnson is the Principal and Founder of HEALTHe Insights, a minority-owned healthcare consulting firm with over 25 years of experience. She is a strategist and analytics leader who brings together culture, operations, and technology to help healthcare organizations improve performance and sustain results. Lisa partners with leaders at every level, from executives to frontline teams, to drive business process improvement, data-driven decision-making, and seamless integration across clinical, IT, and operational realms. Her fresh yet grounded approach, marked by deep expertise, strategic vision, and a sense of humor, earns trust and fosters collaboration. Lisa is passionate about empowering others to thrive, using insights, alignment, and sustainable strategy to support better decisions for patients and organizations alike.
Can’t watch the webinar live? Register anyway to receive a recording of the webinar following the program.
About Bamboo Health
Bamboo Health empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence™. By providing real-time insights during pivotal care moments, clients are enabled to perform life-improving actions and deliver seamless, high-quality and cost-effective whole-person healthcare. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 3 billion patient encounters annually.
For more information, visit www.bamboohealth.com.