Evernorth Launches Pharmacy Forward, An AI-Powered Specialty Pharmacy Experience For Those Managing Complex Conditions
Evernorth, the health services division of The Cigna Group, unveiled Pharmacy Forward, a new artificial intelligence (AI)-powered program designed to improve how consumers access and experience specialty care. Launching first with Accredo Specialty Pharmacy, which serves those with chronic and complex specialty conditions through condition-specific Therapeutic Resource Centers (TRCs), the program is supported by a $100 million investment through 2028. This investment enables care teams to focus more on clinical care and consumer outcomes while reducing prescription processing timelines and improving service responsiveness.
Pharmacy Forward applies AI across four core areas: clinical care, prescription intake, administration, and medication . . .
