From Reactive To Strategic: Building A Coherent Technology Roadmap For Behavioral Health

This presentation took place at The 2026 OPEN MINDS Service Excellence Institute. Michael Allen, Executive Vice President and Sharon Hicks, MSW, MBA, Senior Associate at OPEN MINDS spoke on how to evaluate current investments, prioritize initiatives, and avoid costly missteps that come from fragmented approaches, frameworks and leadership perspectives needed to ensure your technology strategy becomes a competitive advantage, not a liability, and the technology adoption and strategy questions every executive team should be asking.

https://vimeo.com/1219258430?share=copy&fl=sv&fe=ci

https://soundcloud.com/user-202102826/from-reactive-to-strategic/s-rmb5jrH24OS?si=15bbb070cff148848b30eeb0daa197d0 . . .