Driving Staff Retention With AI

For all we hear about artificial intelligence (AI) taking over the workforce, a new survey of employed Americans found that use of AI is highly uneven – and opinions of AI are highly charged – see American Workers Assess AI Impact. While three in 10 respondents used AI at least weekly at work, adoption was more concentrated among higher-income, college-educated, and white-collar workers, who were far more likely than blue-collar workers to use AI at work at least monthly (54% vs. 21%).

Workers’ views about AI affecting their jobs also differed by education level. Nearly half of those . . .