Relatient Expands Intelligent Scheduling To Behavioral Health, Helping Organizations Scale Consumer Access For High Demand

Relatient expanded its self-scheduling and call center scheduling tools to support behavioral health provider organizations. Relatient’s platform, Dash, offers a self-service scheduling option and automates appointment management tasks intended to help fill available slots without increasing administrative workload.

Dash is built for behavioral health's specific access challenges. Operational constraints can prevent practices from operating at full capacity, even as demand increases. Waitlists may remain unused, and cancellations may leave appointment slots unfilled. Some consumers may also be reluctant to discuss sensitive mental health concerns with call center staff, which can delay or prevent appointment scheduling.

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