Talent – The Big Expense Or The Big Investment

This issue of OPEN MINDS is focused on talent. For any service organization, the costs of our team members is our greatest expense – and the more skilled the service we provide, the more expensive the talent.

For the health and human service sector, the talent landscape (aka, human resource strategy) is changing. In the past, organizations could abide by a model of “generic” talent. All social workers, all home-care workers, all physicians, all psychologists had the same roles, got paid the same, and had a narrow window for variation. However, in today's market, all that has changed. Now . . .