“The underlying principles of strategy are enduring, regardless of technology or the pace of change.” – Michael Porter

Many payer and service provider organizations are busy adjusting their strategies to align with the structural and financial system changes brought about by new technology. The challenge will be to create service program models that “fit” into the new financing landscape – and are financially sustainable (see Three Steps To Being Positioned & Prepared For Health Care Reform). But, when the dust has settled, the organizations (both payer and provider) that will be most successful will be those that are best able to use . . .

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