Survey Finds 44% Of Calls To Medicaid Managed Primary Care Professionals Resulted In New Patient Appointments
In a secret shopper survey conducted in 2013 as part of a federal review of Medicaid managed care network adequacy, 44.3% of calls to 506 primary care professionals (physicians, nurse practitioners, and midwives) resulted in new patient appointments. The primary care professionals called included pediatricians, obstetricians/gynecologists, family practitioners, and general internists. The median wait time was 9.9 days. However, for 23.6% of the appointments the wait time was more than one month and for 9.0%, the wait time was more than two months.
About 57.1% of calls to 586 specialists resulted in appointments for . . .
