Market, Math & Metrics
When it comes to assessing how to move forward with a new strategy or to achieve the necessary performance, the number of potential resources and “first steps” for health and human service organizations can be daunting – but after roughly 750 conference and executive trainings, and just over 400 different customers during my 16 years at OPEN MINDS, I’ve become a bit more succinct in my thinking. I’ve found that in most cases, I can narrow down the strategy “gold nugget” to three elements:
Market Research For Planning
Math For Decisionmaking
Metrics For Management
Why these three elements? Because . . .


