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Dashboards Key to Success in Pay-for-Performance Contracting

OPEN MINDS Weekly News Wire Strategic Health Care News Social service organizations that seek to succeed in pay-for-performance initiatives should provide information about performance metrics in the form of a dashboard to each person in the organization with responsibility for outcomes. Dashboards are an easy-to-read information system user interface designed to track the changes and flows in business processes and outcomes. However because pay-for-performance contracts vary — merit pay, incentive pay, performance-based contracts, sub-capitation with incentives, evidence-based practices, and gain sharing — the dashboard should be customized to track the type of information . . .

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