Pitney Bowes Cut Short-Term Behavioral Health Disability Claims by 40% Six Months After Implementing Active Model of Disability Management With ValueOptions

OPEN MINDS On-Line News Strategic Health Care News After Pitney Bowes Inc. and its behavioral health services vendor, ValueOptions, implemented an active partnership model for behavioral health short-term disability (STD) management in 2001, the average duration of STD claims dropped by 40% within the first six months and has steadily continued to decrease, such that STD claims in 2007 were 66% shorter than before the new model started. Prior to implementing the new model, substance abuse and behavioral health STD claims had an average duration of 50 to 60 days. The annual value of avoided STD claims has . . .