Pennsylvania’s Allegheny County Using ‘Data Warehouse’ To Identify Human Service Program Gaps

In Allegheny County, Pennsylvania, the Department of Human Services (DHS) is using its data warehouse of client service utilization information to identify service gaps indicating need for new programs, including programs for cross-system consumers to be funded by the county’s 2013-2014 human services block grant. The county started building the DHS Data Warehouse in 1999 as a central repository for client service utilization data. The DHS Data Warehouse collects and stores department data from child welfare, behavioral health, aging services, intellectual disability, and homeless programs, and also data from external sources such as county school districts, the . . .