For “integrated care” to work – whether we’re talking about integrated service delivery or about integrated care management of accountable care organizations (ACOs) or medical homes – the most important element is the seamless integration of data. At least, this is the most important element for specialist organizations that want to remain independent and “collaborate” with primary care organizations.

Much of our recent focus has been on making the technology and the technology vendors work – but there is slow progress on interoperability (see Can APIs Solve Our ‘EHR Problem’? and In EHRs, Does Broader Or Bigger Or Smaller Make A Difference . . .

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